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Last updated: Jul 29, 2025

Privacy policy

Welcome to Cypher. Your privacy is important to Cypher. Our Privacy Policy explains how we collect, use, disclose, transfer, and store your information. By using the Cypher phone and its services/applications, you agree to comply with the following policies and conditions. If you do not agree with any of the policies and conditions, please do not install or use the Cypher phone and its services/applications.

INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE OUR SERVICES:

When you access or use Cypher phone and its services/applications, we automatically collect following information:

  • Device Information: We may collect information about the device you use to access our services/applications, including the hardware model, operating system and version, device’s unique identifier (IMEI), and mobile network information.
  • Log information: information related to your use of certain services or apps. This might include IP addresses, network request information, temporary message history, standard system logs, crash information, and log information generated by using a service (such as registration time, access time, activity time, etc.).
  • Information you provide to us: We may collect any personal information you provide to us, which is necessary for the service you choose. For example, you may provide your name, mobile phone number, email address, and other information in activation process.
  • Information related to your app usage, including unique identifiers for an app basic information, such as app list, app ID information, SDK version, system update settings, app settings (region, language, time zone, font), the time the app enters/exits the foreground, and app status record (e.g. downloading, installing, updating, deleting).

HOW WE USE THE PERSONAL INFORMATION THAT WE COLLECT

The purpose of collecting personal information is to provide you with products and/or services, and to ensure that we comply with applicable laws, regulations and other regulatory requirements. This involves:

  • Providing, processing, maintaining, improving, and developing our products and/or services to you, such as delivery, activation, verification, after-sales support, customer support, and advertising.
  • Handling your questions or requests about devices and services, such as answering customer inquiries, sending system and app notifications, and customer’s reports.
  • Internal purposes, such as data analysis, research, and development of statistical information related to the use of our products or services to improve our products or services.

INFORMATION WE MAY SHARE

We do not sell any personal information to third parties. To help us provide you with the products and services described in this Privacy Policy, we may, where necessary, share your personal information with our third-party service providers and business partners. This includes our delivery service providers, data centers, data storage facilities, customer service providers, advertising and marketing service providers, and other business partners. We are committed to ensuring that the sharing of personal information necessary for providing services to you is solely for legitimate, legal, necessary, specific, and explicit purposes. In accordance with legal requirements, legal procedures, litigation, and/or requests from public agencies and government agencies, we may need to disclose your personal information.

HOW WE STORE AND PROTECT YOUR PERSONAL INFORMATION

We are committed to keeping your personal information secure. In order to prevent unauthorized access, disclosure, or other similar risks, we have put in place all legally required physical, electronic, and managerial procedures to safeguard and secure the information we collect on your mobile device. We will ensure that we safeguard your personal information in accordance with applicable laws. When your personal information is being transmitted between your Cypher phone and our servers, we make sure the data is encrypted by using Transport Layer Security (TLS) and appropriate encryption algorithms. All your information is stored on secure servers and protected in controlled facilities.

HOW WE UPDATE THIS PRIVACY POLICY

We review this Privacy Policy periodically based on changes in business, technology, applicable law, and best practices, and we may update this Privacy Policy. If we make a change to this Privacy Policy, we will publish on this website. Such changes to the Privacy Policy will apply from the effective date specified in the website. We encourage you to check this page regularly for the latest information on our privacy practices. Your continued use of the products and services on the mobile, and/or any other device will be subject to the updated Privacy Policy.We review this Privacy Policy periodically based on changes in business, technology, applicable law, and best practices, and we may update this Privacy Policy. If we make a change to this Privacy Policy, we will publish on this website. Such changes to the Privacy Policy will apply from the effective date specified in the website. We encourage you to check this page regularly for the latest information on our privacy practices. Your continued use of the products and services on the mobile, and/or any other device will be subject to the updated Privacy Policy.

CONTACT US

If you have any questions or concerns regarding these terms and conditions, please contact our support team at:
If you have any comments or questions about this Privacy Policy or any questions relating to Cypher’s collection, use, or disclosure of your personal information, contact us via [email protected]